Shipping policy
✨ Shipping & Delivery
We’re committed to getting your pieces to you with care — ready for studio days, coffee runs & everything in between 🤍
🌿 Free Shipping
Enjoy free shipping to all UK customers
📦 Order Processing
Each Totes Pilates piece is made to order.
Our tote bags are typically printed within 3–5 business days before being carefully prepared for dispatch.
🚚 Shipping & Delivery
Once your order is ready, it’s shipped via Royal Mail Tracked 48.
Delivery usually takes 2–3 business days, giving an overall timeline of around 7 - 9 days from order to arrival.
🔍 Order Updates
You’ll receive tracking details as soon as your order has been dispatched, so you can follow it every step of the way ✨
🔒 Secure Checkout
All payments are handled through a secure, encrypted checkout for a smooth and safe experience.
✨ A Note
During busy periods, processing times may be slightly longer — we’ll always do our best to keep things moving as quickly as possible.
🕊 A Gentle Note
Delivery times are estimated and may occasionally be affected by carrier delays, weather conditions, or other factors beyond our control.